Orders typically take 1-3 days to get to our warehouse. Shipping time will then depend on your location.

Return Policy

At Risen Fashion, each product is thoughtfully designed and custom-made exclusively for you. Because of this personalized approach, we are unable to accept returns or exchanges unless the item arrives damaged or incorrect.

Can I return or exchange my order?

Since all of our items are made-to-order and crafted specifically for each customer, we do not offer returns or exchanges for change of mind, sizing issues, or general dissatisfaction. We kindly ask you to double-check product details and sizing information before placing your order.

Exceptions – Defective or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered, we are here to make it right.

To qualify for a replacement or refund:
- Contact us at post@risenfashionco within 7 days of receiving your order.
- Include your order number and clear photos showing the issue.
- The item must be unused, unwashed, and in original condition.

Once we’ve reviewed the issue, we’ll send a replacement or process a refund for the affected item.


Why can’t I return my item?

All of our products are custom-made to order, which means they are created just for you after purchase. Under EU consumer law, custom-made items are exempt from the standard 14-day return policy. This ensures we can offer unique, made-for-you designs while keeping waste to a minimum.


How to request a replacement or refund:

1. Email us at post@risenfashionco.com within 7 days of receiving your order.
2. Include:
- Your order number
- Photos clearly showing the problem
3. We’ll assess the issue and provide a replacement or refund if applicable.


We truly appreciate your understanding and support of custom-made, sustainable fashion. Thank you for choosing Risen Fashion — we hope you love your pieces as much as we loved creating them.

At Risen Fashion we do not have the possibility for free shipping since we aim to provide the best customer experience by focusing on quality products and service.

You can reach us through the following channels:

- Live chat on the website (best option)

- Post@risenfashionco.com

- The "contact us" page in the website.